I Was Attacked by a Grandmother
Posted: Friday, September 04, 2009
by Roschelle Nelson
It's often difficult to make younger mothers understand why their babies have to be poked and prodded when they're being seen by nurses and doctors. Lab work, x-rays, injections and other invasive and uncomfortable procedures are a necessary part of arriving at a valid diagnosis of the problem.
So, a few weeks ago while attempting to start an I.V. on a 14-month old, I wasn't surprised when the grandmother asked her daughter, who was crying hysterically, to leave the room.
Performing I.V. insertions on infants/children usually is a team effort - the technician, the muscle and the nurturer.
The Technician - the nurse performing the actual procedure. Nerves of steel and steady hands are crucial attributes this person must possess. Distractions from noise, crying, or hovering family members are no problem for this team member. Her priority is establishing a means to get medication to this very vulnerable patient quickly and efficiently.
The Muscle - usually another nurse. The brawn of the team. She keeps the child as still as possible. Her grip and take down maneuvers must be precise. Her presence helps prevent accidental or purposeful dislodging of the I.V.
The Nurturer - this can be family or staff. A sweet voice in the child's ear providing words of comfort to soothe the child; distraction through coaxing and praise often work well.
In spite of this team approach, it's usually always a stressful situation.
Unfortunately the first nurse wasn't able to get the I.V. started. Now the roles must change. She became the muscle and I transitioned into the role of the technician.
With skill, determination and an answered prayer, I started the I.V. NOW comes the part that can be more difficult than the needle stick - SECURING IT!
And it was during this critical period that the grandmother went bonkers!
She came flying across the room toward me crying and screaming "STOP IT! STOP IT! LEAVE MY GRANDBABY ALONE!" I'm thinking I must be dreaming. This old woman in this house coat and slippers with these curlers in her hair can't be serious. But she was.
Once I realized I wasn't dreaming the UNTHINKABLE happened. SHE SLAPPED ME ACROSS MY SHOULDER...not once but twice. Mind you, I'm trying to secure this screaming, fighting infant's I.V. and this IDIOT is hitting me.
At this point, the only thing I'm seeing is RED, BLOOD RED. Before she could land another blow, I shared the following with her without ever looking her way "Don't hit me again. We are here to help your grandchild. Calm down NOW"!
I really wasn't that upset with the little old lady. I sat and talked with her after the episode and stressed to her the importance of being a "good" support system for her young daughter and grandchild. She apologized and seemed ashamed of her behavior.
Needless to say I was the butt of many many jokes for the remainder of the shift.
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Top-level comments on this article: (3 total)Roschelle, I am glad you handled it well. Sometimes old folks can sling a big hammer. You can see that by the Healthcare incidents. It is difficult to handle them sometimes but, you did your best. I saw a young man in his 20s(?) and an older gentleman(70-80?), the older guy cursed him because he beat him to the gas pump. The older man slapped the young man. The young man then acted like the older man, he slapped the older man and the older man seems like he fell backwards in slow motion. While he was falling backwards, the younger man was slapping him like a typewriter (multiple times) before he hit the ground. The store owner started on the young guy and I explained what happened. Again, you handled it well. Thanks for sharing.Please log in to respond to this comment.
You handled it well Roschelle! Medical emergencies are scary for most people and it's wonderful to have nurses such as yourself to rely on in those situations. Thanks!Please log in to respond to this comment.
I have been the "muscle" many times for such procedures, or, worse yet, holding a pt in a "fetal" position for a spinal.And I have been threatened, but never actually attacked! You guys do a phenomenal job.Great stuff here.Please log in to respond to this comment.
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